Modular works with ‘sealed tickets’. Sealed tickets are tickets that can only be downloaded shortly before the event. Once the tickets are available for download, you will receive an email from Eventix. If you’ve purchased tickets for a group of people, you’ll be able to assign the tickets or send them to your friends once they are available for download. Modular changed to sealed tickets, because this makes life a bit harder for resellers and scammers. In this way the ticket sale will be saver and fairer.
I lost my ticket, what should I do?
Please try to search for ‘Eventix’ in your inbox and also check your spam folder.
If this doesn’t get you any results, please go to www.eventix.io/search so we can resend your ticket(s) and/or confirmation e-mail to your mail address.
You can always put your ticket(s) up for offer on TicketSwap. You can do this through the link in the confirmation email. Keep in mind that the maximum asking price for a resold ticket is 120% of the original ticket price and that selling your ticket(s) to a new visitor always happens via Secure Swap.
Will there be lockers available?
Yes, there will be lockers available at Modular Festival.
Can I bring my medication?
If it is necessary to bring your medication to the festival, you need to bring an official declaration of a doctor. In case of doubt, the security will check your medication and declaration.
What is the minimum age to get in?
The minimum age to get in is 18 years old.
What is the policy on drugs?
At Modular Festival we have a zero tolerance policy. Be aware your access to the event will be prohibited if the security finds any drugs on you (at the entrance or during the event).